Shipping policy

Money-Back Guarantee

We stand by the quality of our products and want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a [X-day] money-back guarantee from the date of delivery.

Eligibility for a Refund:

Items must be returned in their original condition, unused, and with all packaging intact.

Proof of purchase is required.

Refund requests must be made within [X days] of receiving the product.

Certain items (e.g., perishable goods, custom products, or clearance items) may not be eligible for refunds.

How to Request a Refund:

1. Contact our customer service team at [email/contact info] with your order details.

2. Ship the item back to us at [return address] within [X days] of approval.

3. Once we receive the item and inspect it, we will process your refund within [X days] to your original payment method.

 

Note: Return shipping costs may apply unless the product was defective or incorrect.

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Shipping Policy

Processing Time:

Orders are processed within [X business days] (excluding weekends and holidays).

You will receive a confirmation email with tracking details once your order has shipped.

Shipping Methods & Delivery Time:

Standard Shipping: [X days]

Express Shipping: [X days]

International Shipping: [X days] (Customs delays may apply)

Shipping Costs:

Free shipping on orders over $[X].

Shipping fees vary based on location and shipping method.

Lost or Delayed Packages:

If your package is lost or delayed, please contact us at [email/contact].

We are not responsible for shipping delays caused by the carrier or customs.